SHIPPING POLICY
All orders will ship within 1-3 business days.
Please note that we are not responsible for damages incurred during shipping. Our Knives are shipped with a protective sleeve over the blade, and surrounded by packaging peanuts and shipped in a 18" x 4" corrugated box. If you have any concerns or special shipping needs we would be happy to accommodate .
RETURN & EXCHANGE POLICY
How To Return A Knife
Your item must be in its original unused condition to be returned. Manufacturer defects do not include finishing variations such as size and forging markings that make each knife unique, as all of our knives have been hand made and imperfection do occur such as scratches. All items must be returned within 10 days of your purchase.
1. Please email katie@languedocandhall.com to request a refund.
All packaging must be returned with the original items. Languedoc and Hall are not responsible for return shipping. Once the returned item is received then a refund will be credited to your payment method.
Please note that we do not refund the original shipping and handling that you paid on the order.